Privacy Policy

Book CONSULTATION

[ Last Updated: 10 April 2026 ]

Syrax respects your privacy and is committed to protecting your personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.

This policy explains how we collect, use, and safeguard the information you provide when using our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Your name

  • Your email address

  • Your contact number (if provided)

  • Your message or enquiry

We only collect information that you voluntarily provide through our contact forms or direct communication.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry or request

  • Communicate with you regarding our services

  • Provide relevant risk management or insurance-related guidance

We do not sell, rent, or distribute your personal information to third parties.

3. Sharing of Information

Your information will only be shared where necessary, such as:

  • With trusted partners or insurers where required to assist with your enquiry

  • When legally required to do so

All third parties are expected to handle your information securely and responsibly.

4. Protection of Personal Information (POPIA)

In line with POPIA, Syrax is committed to ensuring that:

  • Your personal information is processed lawfully and transparently
  • Information is collected for a specific, legitimate purpose
  • We take appropriate, reasonable technical and organisational measures to protect your data
  • Your information is not retained longer than necessary

By using this website, you consent to the collection and use of your information as outlined in this policy.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorised access, loss, or misuse.

However, please note that no method of transmission over the internet is completely secure.

6. Cookies

This website may use basic cookies to improve functionality and user experience.

Cookies do not collect personal information unless you choose to provide it via forms.

7. Your Rights

In terms of POPIA, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or updating of your information
  • Request deletion of your personal data
  • Object to the processing of your personal information

To exercise any of these rights, please contact us directly.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Syrax Consulting
1 Holiday Close | Country Club | Langebaan | Western Cape | South Africa | 7357

Phone: +27 (0)82 524 1091
Email: LeAnne@syrax.co.za